Clients

I have worked with:

Testimonials

Tessa has helped us with copywriting for three medical websites and has delivered excellent results. She is considered and thorough with her work, taking the time to truly understand the customer journey and bringing new thinking every time. Plus she is lovely to work with.
– Bianca Edenborough, Marketing Director, Your Team Ltd

We engaged Tessa to rewrite all the content before re-launching our website. She did a fantastic job of creating content and a structure designed for our customers. I'd happily work with Tessa again and would recommend her.
– Katharine Walker-Mead, Manager, Customer Innovations, Watercare Services Ltd.
Award of Distinction, NZ Plain English Awards 2018

We are so glad we found Tessa. She is terrific. Her plain English edits make our documents so much easier to read and understand. She also manages to bring down the length of the document significantly, without it losing its meaning. Just going through her edits is such a great learning exercise, it makes you realise just how much of the document is unnecessary waffle.
– Linda Stirling, Senior Adviser, Publishing, Brand and Experience, Ministry for the Environment

I appreciate your sharp eyes – many thanks for all your brilliant work, especially picking up the te reo glossary gaps and the quick turnaround – so very much appreciated.
– Nic Williams, former Principal Specialist Urban Designer, Auckland Council  

We asked Tessa to scope and create a new site that would allow our supporters to interact with us. She delivered all that and more. She created 300 pages of engaging content and an intuitive structure. Within minutes of the site going live, the first donor signed up. It has been a huge success – with supporters, board members, researchers and staff alike.
– Derek Minett, former CEO, Heart Research Australia  

Tessa has an acute sense of what works and what does not work on the web, [and] did an outstanding job as a copy editor. She produced entries which were highly accessible for readers of all ages, yet still retained the meaning to a high level of accuracy. She became the in-house advocate for a user perspective and played a leading role in preparing and carrying out user testing for the site.
– Jock Phillips, General Editor, Te Ara – Encyclopedia of New Zealand
Winner, Best website (public sector), NZ Plain English Awards 2008

Tessa is able to condense often complex ideas into easily understandable bite-sized chunks, and her knowledge of web usability and structure was a great help to me. I found her insightful, thoughtful and accommodating, which made my life as a designer easier!
– Kath Norris, designer

Tessa provided us with an integrated approach to our Alumni Appeal, writing compelling copy for print, email and the web. She quickly understood our needs and responded in a thoughtful and timely way to all our requests.
– Shelagh Murray, Executive Director, Development Office and The Foundation, Victoria University of Wellington

Many thanks for the thoughtful edits, and for doing such a good and sympathetic job.
– Jude Philp, Senior Curator, Macleay Museum, Sydney University Museums

Tessa is a skilled editor and teacher. Working with her, my skills and knowledge improved considerably and I learned approaches to editing and working with writers that I apply in my work now.
– Bryony Walker, editor  

Tessa not only edited the 40-page, bi-monthly magazine [Consumer Home & Garden], but also researched and wrote at least one article an issue and worked with the team of testers and researchers. She demonstrated tact and understanding but also strength of character in ensuring a reader perspective was maintained. She has a very good grasp of English and writes in a fluent, clear and lively manner.
– David Russell, former CEO, Consumer

Great workshop materials and handouts, especially the exercises which involve directly writing/editing. Very interactive, kept my interest well!
– Workshop member, Ministry for Culture and Heritage